Bring Confidence®
to Travelers

Confidence® provides transparency to airlines, their employees, and customers by verifying work has been completed consistently and publishing it on-premise, to any digital device, and community.

“When travel resumes, health concerns will likely remain the top priority for consumers and their families.  Throughout the recovery and beyond, they may favor companies that monitor and report safety and sanitation practices, thus instilling consumer confidence every step of the way.”

Safety has become the new loyalty for winning customer trust article
PwC (June 2020)

Confidence® enables airlines to increase reservations while ensuring the safety of employees and customers

Airline Challenges

Poor Communication

Guidelines are confusing and poorly communicated

Health And Safety Requirements

Health and safety is now a must for employees and travelers

Decrease in Cost Control

Cost control has become more challenging with new protocols

Lack of Transparency

Solutions are cumbersome and don’t provide transparency

Inconsistent Experiences

Inconsistencies of flight experiences for travelers 

Reduction in Flight Reservations

Airlines are seeing a reduction in travel reservations  

How It Works

1

2

3

1

Confidence®
App

Team member completes all tasks required for compliance on the Confidence® App. The results are sent to the Confidence Cloud®.

2

Confidence
Cloud®

The Confidence Cloud® processes the request with its AI engine, confirms the authenticity, and creates the Badge of ConfidenceTM.

3

Badge of
ConfidenceTM

The Badge of ConfidenceTM  can be published to the Confidence Smart DisplayTM, Community of ConfidenceTM, or any other digital property.

Bring Confidence
To Travelers

With the Confidence® platform, airlines can verify in real-time that their planes are following protocols, and can provide travelers with peace of mind about health and safety overall.

Value of Confidence®

Increase Member Loyalty And Retention

Deliver clear, easy-to-understand health and safety measures

Fast Time to Value

Ready-loaded cleaning, maintenance, and operational protocols

Increase Cost Control

Improve cost control though consistent operations 

Reduce Refunds

Reduce guest refunds due to poor operations

Improve Communication

Instant language translation for staff

Improve Ratings

Increase traveler star rating reviews

Reduce Maintenance Costs

Reduce maintenance costs on appliances

Be Transparent with Travelers

Be a part of the Community of ConfidenceTM

Use Confidence® to give travelers confidence in you

Airlines FAQ

The free trial is 30 days.  Have fun.  Try it out.  Get things done!

The Team Owner is the person who wants to stay informed and understand progress.  The Team Manager is the person who helps create a job or task and assigns it to a Team Member. Team Members are people who execute on tasks.

We will replace it the next day.

Absolutely!  In the app, you can add more Team Managers, Team Members, or Confidence Smart Displays.  

Users have access to several templates in the Confidence Marketplace, including cleaning and operational protocols from the FAA and individual airlines. Users also can create their own templates if they wish.